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What questions should you ask before hiring a web designer?

Buying guide · 6 min read ·

Quick answer

The useful version

Ask about scope, ownership, process, revisions, launch testing, hosting, analytics, and support. A good designer should explain the work clearly before asking you to commit.

Key takeaways

3Decision areasWork, ownership, after launch
1Written scopeKnow what the quote includes
0Mystery accountsYou should know who controls access

Questions about the work

Ask what is included, what is custom-priced, who writes the copy, what happens with your existing content, and how the site will be tested on phones.

Questions about ownership

Ask who owns the domain, code, design assets, analytics property, forms, and account credentials. Get the answer in writing before the project starts.

Questions about the process

Ask what you approve, how revisions work, how decisions are documented, and what happens if the scope changes.

Questions about after launch

Ask what hosting, maintenance, monitoring, analytics, and support include each month. A website is a business system, not only a launch-day graphic.

The challenge

A beautiful portfolio does not tell you how the project will run, what happens when the scope changes, or who is responsible after launch.

The practical move

Use the conversation to test clarity: can the designer explain the customer path, the ownership model, the approval process, and the ongoing care plan in plain language?

Try it yourself

A quick self-check

0/6 checked

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